Privacy Policy

This Privacy Policy (“Policy”) explains how Brownwillow (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website, products, or services.


Data Collection

We may collect the following information from you:

1. Contact Information: Name, address, email address, phone number.
2. Demographic Information: Age, gender, location.
3. Preferences and Interests: Information about your preferences and interests.
4. Personal Data: Other personal data or information relevant to providing our goods or services.


Data Usage

We use your data for:

1. Internal Record Keeping: To maintain our records and improve our services.
2. Improving Products/Services: To enhance your experience and provide better services.
3. Communications: To send updates, offers, and information about our products/services.
4. Training and Quality Assurance: To improve our internal processes and services.


Data Sharing

We may share your data with:

1. Service Providers: Third-party service providers to facilitate our services.
2. Group Companies: Our affiliated companies (to the extent relevant).
3. Auditors/Advisors: Our auditors or advisors for operational and business purposes.
4. Governmental Bodies: Regulatory authorities, law enforcement agencies (pursuant to our legal obligations).


Cookies

We use cookies to collect information and improve your experience. You can instruct your browser to refuse cookies, but this may limit your access to our services.

Your Rights
1. Right to Review: You can review and correct your data.
2. Withdrawal of Consent: You can withdraw your consent for data processing.

Data Retention
We retain your data for:

1. Service Provision: As long as we provide services to you.
2. Legal Compliance: As permitted under applicable law.


Data Security

We use commercially reasonable precautions to preserve the integrity and security of your data.


Queries/Grievance Officer

For any queries or grievances, please contact us at mailto:brownwillow.care@gmail.com.


Changes to this Policy

We may update this Policy periodically. Please check this page for the latest version.

By using our website, products, or services, you consent to this Policy.


Meta Ads Compliance:

To ensure compliance with Meta Ads laws, we suggest the following:

1. Clear Consent: Obtain explicit consent from users before collecting their data.
2. Data Minimization: Collect only necessary data for providing services.
3. Data Protection: Implement robust data protection measures to prevent unauthorized access.
4. Transparency: Clearly disclose data collection, usage, and sharing practices.

Please review and update your policy accordingly.

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